Privacy Policy
Last updated: September 16, 2025
Who we are
Albertos Painting (“we,” “us,” “our”) provides residential painting and related services in the Raleigh–Durham area of North Carolina. This Privacy Policy explains how we collect, use, and share information when you visit albertospaint.com or interact with us by phone, email, or form submission.
How to contact us:
Phone: 919-448-7596
Email: sergio@albertospaint.com
Scope
This Policy applies to information collected through our website and through direct communications with you (for example, estimate requests). It does not cover third-party websites or services that we do not control.
Information we collect
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Information you provide: name, email address, phone number, street address or city, project details or messages, and any files or photos you choose to send.
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Automatic data: when you visit our site, we and our service providers may collect device and usage information such as IP address, browser type, pages viewed, time on page, and referring links (via cookies or similar technologies).
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Communications: if you call, email, or text us, we may keep a record of that correspondence.
We do not knowingly collect sensitive personal information. We do not knowingly collect information from children under 13.
How we use information
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Provide quotes and schedule visits.
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Communicate about your project and our services.
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Operate, secure, and improve our website and user experience.
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Comply with legal obligations and enforce our agreements.
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If you opt in, send occasional service updates or promotions (you can opt out at any time).
Cookies and analytics
We use essential cookies to make the site work. We may also use analytics tools (for example, Wix analytics or similar) to understand site traffic and performance. You can control cookies through your browser settings. Some analytics providers offer their own opt-outs.
We do not use cookies to profile you for cross-context behavioral advertising.
Sharing of information
We share information only as needed to run our business, including with:
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Service providers that host the website, provide analytics, email, or form processing.
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Professional service partners involved in your project when you ask us to coordinate.
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Legal or safety reasons if required by law or to protect our rights or others’ rights.
We do not sell your personal information. We do not “share” your information for cross-context behavioral advertising.
Data retention
We keep information for as long as needed to serve you, comply with legal requirements, resolve disputes, and maintain business records. When no longer needed, we will delete or de-identify the information.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
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Email marketing: you can unsubscribe using the link in the message or by contacting us.
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Cookies: manage cookies in your browser settings.
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Updating your information: email us to request updates or corrections.
U.S. state privacy rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, and rights to data portability and to opt out of targeted advertising or sales. To exercise these rights, email sergio@albertospaint.com with the subject line “Privacy Request” and tell us what you are requesting. We will verify your identity using information we already have. If we decline your request as permitted by law, you may reply “appeal” to request a second review.
We do not discriminate against you for exercising your privacy rights. You may authorize an agent to submit a request on your behalf if allowed by your state’s law (we may ask for proof of authorization).
International visitors
Our services are intended for U.S. residents. If you access our site from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.
Third-party links
Our site may link to other websites. Those sites have their own privacy policies, and we are not responsible for their practices.
Changes to this Policy
We may update this Policy from time to time. The “Last updated” date above shows when the latest changes took effect. Material changes will be posted on this page.
How to contact us
If you have questions about this Policy or your information, contact us at sergio@albertospaint.com or 919-448-7596.